Cybersecurity Transformation for a Bank in Papua New Guinea

Overview

A leading bank in PNG faced challenges in ensuring secure digital banking operations across multiple channels. They required strong cybersecurity, risk governance, and compliance with regional and international banking security standards.

Business Challenges

• •Limited visibility into threats due to lack of centralized monitoring.
• •Gaps in vulnerability management across apps and infrastructure.
• •Weak mobile device security for staff and contractors.
• •Lack of formalized GRC framework and compliance readiness.

Our Solution

• •Built a Security Operations Center (SOC) with 24/7 monitoring.
• •Performed Vulnerability Assessments and Penetration Tests (VAPT).
• •Integrated Microsoft Intune for device management and security.
• •Created a Governance, Risk & Compliance (GRC) policy framework.
• •Provided staff training and incident response simulations.

Results

• ✓60% faster incident detection and response.
• ✓Reduced critical vulnerabilities by 70% in 6 months.
• ✓Achieved compliance readiness for APRA & Basel guidelines.
• ✓Strengthened customer trust in digital banking services.

Prospective Clients

This implementation is designed for broad reuse across similar organisations:

• Banks and Financial Institutions in Pacific Islands: Papua New Guinea, Fiji, Solomon Islands with growing digital banking operations.
• Credit Unions and Microfinance Organizations: Needing affordable SOC + VAPT services.
• Regional Banks Expanding to Mobile-First Banking: Requiring device security management.
• Government-Owned Banks in Emerging Markets: Needing compliance with Basel, APRA, and local regulatory frameworks.

Technology Stack