Privacy Policy

Last updated on 08/02/2026

MTK IT SERVICES (OPC) PRIVATE LIMITED ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cybersecurity consulting services.

Information We Collect

Personal Information: Name, email address, phone number, and contact details when you register or contact us.
Business Information: Company details, project requirements, and service preferences.
Technical Information: IP address, browser type, device information, and website usage data through cookies and analytics.
Communication Data: Records of emails, phone calls, and other communications with our team.

How We Use Your Information

Service Delivery: To provide and improve our cybersecurity consulting services.
Communication: To respond to inquiries, provide customer support, and send important updates.
Business Operations: To process payments, manage accounts, and maintain service records.
Marketing: To send promotional materials about our services (with your consent).
Legal Compliance: To comply with applicable laws and regulations.

Information Security

We implement industry-standard security measures to protect your personal information.
All data is encrypted during transmission and storage using secure protocols.
Access to personal information is restricted to authorized personnel only.
We regularly review and update our security practices to maintain the highest standards.
In case of any data breach, we will notify affected users within 72 hours as required by law.

Information Sharing

We do not sell, trade, or rent your personal information to third parties.
We may share information with trusted service providers who assist in our operations.
Information may be disclosed if required by law or to protect our rights and safety.
We may share aggregated, non-personal information for business analysis purposes.

Your Rights and Choices

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request deletion of your personal information (subject to legal requirements).
Opt-out: You can opt-out of marketing communications at any time.
Data Portability: You can request a copy of your data in a portable format.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Remember your preferences and settings
Analyze website usage and performance
Provide personalized content
Improve our services and user experience

Data Retention

We retain your personal information only as long as necessary. Typically:

Account information: Until closure or 3 years of inactivity
Service records: 7 years for legal and compliance purposes
Marketing data: Until you opt-out or 3 years of inactivity
Analytics data: 2 years in aggregated, anonymized form